Privacy Policy

Introduction

At experivatoursandtravels.com (referred to hereinafter as "experivatoursandtravels.com"), the privacy of our clients is of utmost importance to us. As a responsible data controller and processor, we prioritize maintaining the confidentiality of the information provided by our users. The purpose of this Privacy Policy is to keep you informed about the collection, processing, and sharing of information.

For example, if you upload your inventory, it will be visible to all registered users. Similarly, if you make a purchase, your purchase details will be shared with the respective seller. We have implemented various security measures to safeguard your privacy.

Users Outside the Geographical Limits of India

Please be aware that the data shared with experivatoursandtravels.com will primarily be processed in India. By agreeing to this policy, you explicitly consent to experivatoursandtravels.com processing your personal information for the purpose(s) defined in this policy. It's important to note that data protection regulations in India or other jurisdictions mentioned may differ from those of your country of residence.

If you have any concerns regarding the processing of your data and wish to withdraw your consent, you can do so by writing to the following email address: [email protected]. However, if data processing is essential for us to provide you with our services, we may not be able to confirm or serve your bookings after your withdrawal of consent.

How We Use Your Personal Information

The Personal Information collected may be used in the following manner:

While Making a Booking:

  • Confirming your reservations with respective service providers.
  • Keeping you informed of the transaction status.
  • Sending booking confirmations via SMS, WhatsApp, or any other messaging service.
  • Sending any updates or changes to your booking(s).
  • Allowing our customer service to contact you if necessary.
  • Customizing the content of our website and mobile site.
  • Requesting reviews of products or services or any other improvements.
  • Sending verification messages or emails.
  • Validating/authenticating your account and preventing any misuse or abuse.
  • Contacting you on your birthday/anniversary to offer a special gift or offer.

Survey:

We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated and used to make improvements to the Website, services, and to develop appealing content, features, and promotions for members based on the survey results. The identity of the survey participants is anonymous unless otherwise stated in the survey.

Marketing Promotions, Research, and Programs:

Marketing promotions, research, and programs help us identify your preferences, develop programs, and improve user experience. Personal Information collected for such activities may include contact information and survey questions. We use this Personal Information to notify contest winners, develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about fare sales in your area, special offers, new experivatoursandtravels.com services, and other noteworthy items (like savings and benefits on airfares, hotel reservations, car rentals, and other travel services), as well as marketing programs.

Periodically, we may add or enhance services available on the Website. To the extent that these services are provided and used by you, we will use the Personal Information you provide to facilitate the requested service(s). For example, if you email us with a question, we will use your email address, name, nature of the question, etc., to respond. We may also store such Personal Information to assist in making the Website better and easier to use for our Users.

experivatoursandtravels.com may launch reward programs from time to time, through which users may stand to win travel-related rewards or other rewards. We may use your Personal Information to enroll you in the rewards program, and the status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, experivatoursandtravels.com may share your Personal Information with a third party responsible for fulfilling the reward. However, you may choose to opt out of such reward programs by writing to us. For various purposes such as fraud detection and offering bookings on credit, we may verify information of customers on a selective basis, including their credit information.